This is an English translation provided for convenience. In the event of any discrepancy, the Spanish version (Política de privacidad) prevails.
Data controller
- Controller: 24PRO AERIAL SOLUTIONS, SLU
- Tax ID (NIF): B27629088
- Address: Carrer d’Estapé, 56, 08173 Sant Cugat del Vallès (Barcelona), Spain
- Email: joan@24pro.es
- Phone: +34 671 586 615
What data we process and why
We process the data you give us when you contact us by email, WhatsApp or phone (name, contact details and project information) in order to answer your enquiry, prepare quotes and, where applicable, provide the service you hire. We also process anonymous or pseudonymised browsing data through analytics cookies, as explained in the Cookie policy.
Legal basis
- Your consent, when you contact us.
- Steps taken prior to entering into a contract and the performance of the contract, when you request a quote or hire a service.
- Compliance with legal obligations (for example, tax and accounting).
Retention
We keep your data for as long as the relationship lasts or as long as it is needed to handle your enquiry, and afterwards for the periods required by law.
Recipients
We do not share your data with third parties unless required by law. Service providers who work for us (web hosting, email, WhatsApp or Google Analytics) may access it, with the safeguards required by the General Data Protection Regulation (GDPR). Some of these providers may process data outside the European Economic Area, covered by adequacy decisions or standard contractual clauses.
Your rights
You can exercise your rights of access, rectification, erasure, objection, restriction of processing and data portability by writing to joan@24pro.es or to the postal address above. If you believe we have not processed your data correctly, you can lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).
Security
We apply appropriate technical and organisational measures to protect your data against loss, misuse or unauthorised access.